Field Guide · Real Estate & Buyers Agents
AUSTRAC AML/CTF requirements for real estate agents
- 7
- Steps to compliance
- 29 Jul
- Enrolment deadline (passed)
- 3 days
- SMR lodgement
- Varies
- Retention periods
Real-estate businesses may be regulated when they act on behalf of buyers or sellers in the purchase or sale of real property, because that is a designated service. AML/CTF obligations have been in effect since 1 July 2026. Customer due diligence must be completed before or at the time the designated service is provided; on this page, that means completing CDD by exchange rather than waiting until settlement.
I. The Deadline Nobody Schedules
Can CDD be finished after contracts exchange?
No. And the reason agents get this wrong is that nothing about a normal transaction forces the question until it's too late to fix.
DD must be completed before or at the time of providing the designated service — not after. That single line covers the most common mistake AUSTRAC’s real estate guidance identifies: agents assuming identity can be collected once a deal feels certain, during the settlement countdown, or worse, at settlement itself. By then, the service has already been provided. Where CDD can’t be completed in time, the transaction must not proceed — not paused, not backfilled, stopped.
Where CDD sits against a property transaction
Client engaged
Exchange
CDD must be done
Settlement
Too late to start CDD
Identity and beneficial-ownership verification has to be substantially complete before contracts exchange — not squeezed in during the settlement countdown. Waiting until settlement week to ask a buyer for ID is the single most common CDD failure AUSTRAC’s real estate guidance flags.
“Acting in a property transaction before completing required CDD is a contravention — assuming ID can be collected after the deal is done is one of the most common mistakes real estate agents make.”
— AML/CTF Act 2006, s.28
II. Who's Actually Captured
Which real estate professionals have been in scope since 1 July 2026?
Sales are regulated. Leasing and property management, generally, are not.
In scope
- Real estate agents acting for buyer or seller
- Buyers agents and buyers advocates
- Property developers selling direct to buyers (scope depends on the specific arrangement)
- Agents acting in commercial property transactions
- Off-the-plan sales where an agent acts for buyer or seller
Not in scope
- Property managers (residential leasing only)
- Commercial leasing agents (no sale/purchase)
- Property valuers
- General property advisors not executing transactions
Not legal advice — confirm your specific situation at austrac.gov.au ↗.
Property-transaction red flags
All-cash purchase
A buyer who wants to settle entirely in cash, with no finance trail to check against.
Offshore entities or funds
Purchase money routed through overseas companies, trusts, or accounts with no clear commercial reason.
Rapid buy-sell cycles
A property bought and resold within a short window, often at an unexplained price jump.
Price far from market
A sale price significantly above or below comparable properties, with no obvious reason.
PEP in the picture
A politically exposed person, or someone closely connected to one, appears as buyer, seller, or beneficial owner.
Layered ownership
Shell companies, trusts, and nominee arrangements stacked with no commercial rationale.
Third-party funding
Someone other than the named buyer is quietly providing the purchase funds.
Reluctance on paperwork
A client who resists standard verification, or wants the deal to move faster than due diligence allows.
“Acting as a real estate agent in a transaction for the sale or purchase of real property is a designated service — it doesn’t matter what the property is worth.”
— AUSTRAC Real Estate Starter Kit
III. What Agents Must Do
Seven steps every in-scope agency must have completed
Klyvon generates the documents this list requires automatically — enrolment and training are the two steps that stay yours to action.
Confirm your services are designated services
Acting in property purchases or sales is in scope. Leasing and property management only is not. Buyers agents and property developers selling direct are captured — though whether a particular developer model is in scope depends on the specific arrangement; seek legal advice if unsure.
Enrol with AUSTRAC now if not enrolled
Register at online.austrac.gov.au. Enrolment opened 31 March 2026. You need your ABN, agency details, and designated services list.
Appoint a compliance officer and notify AUSTRAC
The principal licensee or a senior agent is appropriate. Must be named in writing in your AML/CTF Program and notified to AUSTRAC within 14 days of the appointment.
Build your AML/CTF Program
Cover your ML/TF risk assessment and CDD procedures for buyers, sellers, and corporate purchasers.
Train relevant personnel
Provide initial and ongoing AML/CTF training for personnel performing relevant functions, appropriate to their functions, relevant ML/TF risks and responsibilities.
Apply CDD before acting — not after settlement
Since 1 July 2026, complete CDD before or at the time of providing the designated service. Acting before CDD is complete is a contravention of the Act.
Schedule your independent evaluation
At least once every 3 years (more often if your agency's size or complexity warrants it), arrange an independent evaluation covering your risk assessment, policy design, actual compliance, and risk mitigation effectiveness.
Reliance note
A real estate agent can rely on a conveyancer’s or lawyer’s CDD for the same transaction — but the reliance arrangement must be documented, the other entity must be an Australian reporting entity, and you must keep records of the reliance arrangement and the CDD outcome. You cannot rely on an overseas entity’s checks unless specific conditions under the AML/CTF Rules are met.
IV. What You Get
Five documents, built for your specific agency
Not a generic template — your name, your compliance officer, your services, generated for review.
AML/CTF Program
Agency-specific compliance program covering buyer and seller CDD, beneficial ownership checks, cash purchase procedures, reliance provisions, and transaction monitoring.
CDD Templates
Identity verification forms for individual buyers and sellers, corporate purchasers, and trust clients — with enhanced CDD triggers for cash payments, offshore investors, and PEPs.
Role-Based Staff Training + Certificate
Mandatory now that obligations are in effect — interactive modules tailored to each agent's role, with real-estate scenarios covering red flags and CDD timing. Dated certificate per agent, retained for the applicable statutory period.
Compliance Officer Letter
A record of the agency's compliance-officer designation. The agency remains responsible for ensuring the designated individual meets the applicable requirements.
SMR Assistant
When suspicion arises, you have 3 business days to file. Klyvon prepares an SMR draft from the information entered for review before submission through AUSTRAC Online.
V. Reference
Common questions from real estate agents
VI. How Klyvon Helps
Compliance doesn’t end at enrolment — Klyvon runs alongside your agency
Your program, risk assessment, and CDD templates are generated for review. Then Klyvon keeps working — tracking staff training and review dates, drafting SMRs, and answering the questions that come up between reviews.
Risk assessment, built to your agency
A documented ML/TF risk assessment across buyer and seller transactions, delivery channels, and payment types — not a generic template with your agency's name on it.
Mandatory training, by role — not a generic quiz
Interactive modules assigned by staff role, with real-estate scenarios. Completion certificates generated automatically and retained for the applicable statutory period — required now that obligations are in effect, not optional.
SMR drafting when suspicion arises
Prepare an SMR draft from the information entered for review before submission through AUSTRAC Online.
Answers instead of pointing you at a PDF
Ask a plain question about a real transaction — a buyer refusing ID days before exchange, an offshore purchaser structure.
From $299/month · free to start · cancel anytime
Primary sources
Last updated 20 August 2026 · Klyvon Compliance Team
Related resources
AML/CTF for Conveyancers
How conveyancers and agents interact on the same transaction
AML/CTF for Lawyers
Legal profession obligations under Tranche 2
What is an AML/CTF Program?
Plain English explainer
How to Submit an SMR to AUSTRAC
The 3-day and 24-hour deadlines
AUSTRAC Penalty Register
Every enforcement action since 2006
All resources
Every guide, sector explainer and tool