Updated August 2026

Field Guide · Real Estate & Buyers Agents

AUSTRAC AML/CTF requirements for real estate agents

Waiting until settlement week to ask a buyer for ID is the single most common failure AUSTRAC's real estate guidance flags. By then, the deal is already done.
7
Steps to compliance
29 Jul
Enrolment deadline (passed)
3 days
SMR lodgement
Varies
Retention periods

Real-estate businesses may be regulated when they act on behalf of buyers or sellers in the purchase or sale of real property, because that is a designated service. AML/CTF obligations have been in effect since 1 July 2026. Customer due diligence must be completed before or at the time the designated service is provided; on this page, that means completing CDD by exchange rather than waiting until settlement.

⚠ Enrolment deadline passed 29 July 2026  ·  Agencies not yet enrolled are exposed to enforcement nowaustrac.gov.au ↗

I. The Deadline Nobody Schedules

Can CDD be finished after contracts exchange?

No. And the reason agents get this wrong is that nothing about a normal transaction forces the question until it's too late to fix.

DD must be completed before or at the time of providing the designated service — not after. That single line covers the most common mistake AUSTRAC’s real estate guidance identifies: agents assuming identity can be collected once a deal feels certain, during the settlement countdown, or worse, at settlement itself. By then, the service has already been provided. Where CDD can’t be completed in time, the transaction must not proceed — not paused, not backfilled, stopped.

Where CDD sits against a property transaction

Client engaged

Exchange

CDD must be done

Settlement

Too late to start CDD

Identity and beneficial-ownership verification has to be substantially complete before contracts exchange — not squeezed in during the settlement countdown. Waiting until settlement week to ask a buyer for ID is the single most common CDD failure AUSTRAC’s real estate guidance flags.

Acting in a property transaction before completing required CDD is a contravention — assuming ID can be collected after the deal is done is one of the most common mistakes real estate agents make.

AML/CTF Act 2006, s.28

II. Who's Actually Captured

Which real estate professionals have been in scope since 1 July 2026?

Sales are regulated. Leasing and property management, generally, are not.

In scope

  • Real estate agents acting for buyer or seller
  • Buyers agents and buyers advocates
  • Property developers selling direct to buyers (scope depends on the specific arrangement)
  • Agents acting in commercial property transactions
  • Off-the-plan sales where an agent acts for buyer or seller

Not in scope

  • Property managers (residential leasing only)
  • Commercial leasing agents (no sale/purchase)
  • Property valuers
  • General property advisors not executing transactions

Not legal advice — confirm your specific situation at austrac.gov.au ↗.

Property-transaction red flags

All-cash purchase

A buyer who wants to settle entirely in cash, with no finance trail to check against.

Offshore entities or funds

Purchase money routed through overseas companies, trusts, or accounts with no clear commercial reason.

Rapid buy-sell cycles

A property bought and resold within a short window, often at an unexplained price jump.

Price far from market

A sale price significantly above or below comparable properties, with no obvious reason.

PEP in the picture

A politically exposed person, or someone closely connected to one, appears as buyer, seller, or beneficial owner.

Layered ownership

Shell companies, trusts, and nominee arrangements stacked with no commercial rationale.

Third-party funding

Someone other than the named buyer is quietly providing the purchase funds.

Reluctance on paperwork

A client who resists standard verification, or wants the deal to move faster than due diligence allows.

Acting as a real estate agent in a transaction for the sale or purchase of real property is a designated service — it doesn’t matter what the property is worth.

AUSTRAC Real Estate Starter Kit

III. What Agents Must Do

Seven steps every in-scope agency must have completed

Klyvon generates the documents this list requires automatically — enrolment and training are the two steps that stay yours to action.

01

Confirm your services are designated services

Acting in property purchases or sales is in scope. Leasing and property management only is not. Buyers agents and property developers selling direct are captured — though whether a particular developer model is in scope depends on the specific arrangement; seek legal advice if unsure.

02

Enrol with AUSTRAC now if not enrolled

Register at online.austrac.gov.au. Enrolment opened 31 March 2026. You need your ABN, agency details, and designated services list.

03

Appoint a compliance officer and notify AUSTRAC

The principal licensee or a senior agent is appropriate. Must be named in writing in your AML/CTF Program and notified to AUSTRAC within 14 days of the appointment.

04

Build your AML/CTF Program

Cover your ML/TF risk assessment and CDD procedures for buyers, sellers, and corporate purchasers.

05

Train relevant personnel

Provide initial and ongoing AML/CTF training for personnel performing relevant functions, appropriate to their functions, relevant ML/TF risks and responsibilities.

06

Apply CDD before acting — not after settlement

Since 1 July 2026, complete CDD before or at the time of providing the designated service. Acting before CDD is complete is a contravention of the Act.

07

Schedule your independent evaluation

At least once every 3 years (more often if your agency's size or complexity warrants it), arrange an independent evaluation covering your risk assessment, policy design, actual compliance, and risk mitigation effectiveness.

Reliance note

A real estate agent can rely on a conveyancer’s or lawyer’s CDD for the same transaction — but the reliance arrangement must be documented, the other entity must be an Australian reporting entity, and you must keep records of the reliance arrangement and the CDD outcome. You cannot rely on an overseas entity’s checks unless specific conditions under the AML/CTF Rules are met.

IV. What You Get

Five documents, built for your specific agency

Not a generic template — your name, your compliance officer, your services, generated for review.

AML/CTF Program

Agency-specific compliance program covering buyer and seller CDD, beneficial ownership checks, cash purchase procedures, reliance provisions, and transaction monitoring.

CDD Templates

Identity verification forms for individual buyers and sellers, corporate purchasers, and trust clients — with enhanced CDD triggers for cash payments, offshore investors, and PEPs.

Role-Based Staff Training + Certificate

Mandatory now that obligations are in effect — interactive modules tailored to each agent's role, with real-estate scenarios covering red flags and CDD timing. Dated certificate per agent, retained for the applicable statutory period.

Compliance Officer Letter

A record of the agency's compliance-officer designation. The agency remains responsible for ensuring the designated individual meets the applicable requirements.

SMR Assistant

When suspicion arises, you have 3 business days to file. Klyvon prepares an SMR draft from the information entered for review before submission through AUSTRAC Online.

V. Reference

Common questions from real estate agents

VI. How Klyvon Helps

Compliance doesn’t end at enrolment — Klyvon runs alongside your agency

Your program, risk assessment, and CDD templates are generated for review. Then Klyvon keeps working — tracking staff training and review dates, drafting SMRs, and answering the questions that come up between reviews.

Risk assessment, built to your agency

A documented ML/TF risk assessment across buyer and seller transactions, delivery channels, and payment types — not a generic template with your agency's name on it.

Mandatory training, by role — not a generic quiz

Interactive modules assigned by staff role, with real-estate scenarios. Completion certificates generated automatically and retained for the applicable statutory period — required now that obligations are in effect, not optional.

SMR drafting when suspicion arises

Prepare an SMR draft from the information entered for review before submission through AUSTRAC Online.

Answers instead of pointing you at a PDF

Ask a plain question about a real transaction — a buyer refusing ID days before exchange, an offshore purchaser structure.

Get started free →

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Primary sources

Last updated 20 August 2026 · Klyvon Compliance Team

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