Field Guide · Suspicious Matter Reports
How to submit a Suspicious Matter Report to AUSTRAC
- 3 days
- Standard deadline
- 24 hrs
- Terrorism financing
- 7 yrs
- Record retention
- $36.4M
- Max civil penalty
A Suspicious Matter Report (SMR) is a mandatory report lodged with AUSTRAC when a reporting entity forms a suspicion on reasonable grounds that a customer or transaction is connected to money laundering, terrorism financing or other serious crimes. Standard SMRs must be lodged within 3 business days of forming the suspicion; terrorism financing SMRs must be lodged within 24 hours.
I. The Moment It Starts
It doesn't start with a form. It starts with a feeling.
lmost every SMR begins the same way — not with paperwork, but with a small, nagging sense that something about a client or a transaction doesn’t add up. Under the AML/CTF Act 2006, that feeling has a name: reasonable suspicion. And once it forms, a legal clock starts, whether or not the deal itself ever goes through.
This is what separates a Suspicious Matter Report from its better-known cousin, the Threshold Transaction Report. A TTR is mechanical — cross $10,000 in cash, file the report, done. An SMR has no dollar figure attached to it at all. It can be triggered by a $50 transaction, or by a client who asks a strange question and never comes back. The obligation applies to every Tranche 2 entity from day one of providing a designated service — there’s no size exemption and no grace period for getting settled in.
“The suspicion may arise before, during, or after a transaction — even if no transaction ultimately proceeds.”
— AML/CTF Act 2006
II. What the Feeling Usually Looks Like
Eight patterns AUSTRAC has seen before
None of these alone proves anything — plenty of ordinary clients tick one box for an ordinary reason. What matters is whether, taken together, a reasonable person in your position would start to wonder.
Structuring
Cash split into deposits just under $10,000, to dodge the TTR threshold.
Inconsistent profile
The transaction doesn't match what you know about their income or business.
Urgency or secrecy
Rushed timelines, resistance to verification, or a request to skip the paper trail.
High-risk jurisdiction
Funds tied to a FATF grey- or black-listed country, with no clear reason.
Unexplained wealth
They can't — or won't — say where a large sum came from.
False or altered ID
Documents that don't line up, look tampered with, or contradict each other.
PEP involvement
A politically exposed person, or someone close to one, is in the picture.
Layered ownership
Shells, trusts, and offshore entities stacked with no commercial reason.
III. What Happens Next
Six steps, from the moment you notice to the moment it's filed
Move through these in order. The rule against tipping off starts the second you suspect something — well before you've decided whether to lodge.
Write down what you noticed, right away
The moment usually doesn't feel dramatic — a client hesitates on a question they should know the answer to, or a transaction just doesn't sit right against what you know about them. Get it on paper immediately, in your own words, with the date and time. Months later, when AUSTRAC or a court asks whether your suspicion was formed on 'reasonable grounds', a note written in the moment carries far more weight than a reconstruction.
Take it to your Compliance Officer
Your AML/CTF program should route every suspected matter through the Compliance Officer before anything is lodged — they review it and make the call. If you're a sole practitioner, that officer is you, which means the discipline of writing down your own reasoning matters even more, because there's no second reviewer to catch what you missed.
Say nothing to the customer
Criminal offenceSection 123 concerns disclosure of covered information where the disclosure would or could reasonably be expected to prejudice an investigation, subject to applicable statutory exceptions. Tipping off is a criminal offence: up to 2 years in prison, 120 penalty units, or both. If you need to step away from the client, do it with a reason that reveals nothing.
s.123, AML/CTF Act 2006
Log in to AUSTRAC Online
Head to online.austrac.gov.au with your enrolled entity credentials. If you haven't enrolled yet, that has to happen first because lodgement is only possible from an active, enrolled account. Enrolment opened 31 March 2026; the 29 July 2026 transitional deadline for newly regulated entities has passed.
Fill in the form
Choose 'Lodge a report', then 'Suspicious Matter Report'. The form asks for your entity details, the customer's identifying information, a plain description of what happened and why it concerned you, the transaction itself (amount, date, currency, account), anyone else involved, and what offence you suspect. It autosaves as you go, so you can step away and come back.
Submit, and keep the receipt
Once you submit, AUSTRAC Online hands you a confirmation number — that's your proof the report exists. Save it, along with a copy of the SMR and everything that supported it. Retain them for their applicable statutory periods.
The clock, from the moment suspicion forms
Suspicion forms
24 hrs
Terrorism financing
3 business days
Standard SMR
Both deadlines start from the same moment — when you form the suspicion, not when the transaction happens.
IV. Not the Same Report
SMR and TTR get confused constantly. They shouldn't be.
One is triggered by a number. The other is triggered by a hunch. Knowing which applies — sometimes both — is the difference between filing the right report and filing nothing at all.
SMR
Suspicious Matter Report
TTR
Threshold Transaction Report
What triggers it
A suspicion, formed on reasonable grounds
A cash transaction of $10,000 or more
Deadline
3 business days (24 hrs for terrorism financing)
10 business days
Transaction amount
Any amount — even zero, if nothing proceeds
Must meet the $10,000 threshold
Can they overlap
Yes — a $10,000+ cash deal that's also suspicious needs both
Yes — same overlap applies
V. Reference
Everything else people ask
VI. How Klyvon Helps
Draft your SMR in minutes with Klyvon’s AI assistant
SMR draft for review
Prepares a draft from the information entered for review before submission through AUSTRAC Online.
Reviewed by your CO
The draft is a starting point for review by your compliance officer before submission. All decisions and final lodgement remain with your firm.
Built on current law
Every draft cites the AML/CTF Act 2006 and current AUSTRAC guidance.
Free to start · cancel anytime
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